Legal notice

The controller responsible for processing your personal data on fabianhenzler.com and in all related services is:

FVMM GmbH
Gartenstrasse 6b
76448 Durmersheim
Germany

Represented by its managing director, Fabian Henzler
Registered in the commercial register of the Local Court of Mannheim under HRB 750838
Email: fabian@fabianhenzler.com

For any questions about data protection and to exercise your rights, you can reach us at this email address, by post at the address above or through “Your space” on this website.

2.1 Legal bases

We only process personal data if one of the following legal bases applies. For each processing activity below, we name the one that applies.

• Art. 6(1)(a) GDPR: You have given your consent.
• Art. 6(1)(b) GDPR: The processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Art. 6(1)(c) GDPR: The processing is necessary to comply with a legal obligation, in particular retention obligations under tax and commercial law.
• Art. 6(1)(f) GDPR: The processing is necessary for our legitimate interests or the legitimate interests of a third party, and your interests do not override them. We name the specific interest for each processing activity.
• Art. 9(2)(a) GDPR: You have explicitly consented to the processing of special categories of personal data, for example information about your health or your religious or philosophical beliefs.
• § 25(1) TDDDG (German Telecommunications Digital Services Data Protection Act): You have consented to information being stored on your device or read from it.
• § 25(2) no. 2 TDDDG: Storing information on your device or reading it from your device is strictly necessary so that we can provide a service you have expressly requested. No consent is needed for this.
• § 7(2) no. 2 and (3) UWG (German Act Against Unfair Competition): We only send advertising by email with your express consent or, if you are a customer, about similar products of our own under the conditions of § 7(3) UWG.

2.2 Recipients

Within FVMM GmbH, only the people who need your data for their tasks receive it.

We use service providers that process data on our behalf and according to our instructions (processors under Art. 28 GDPR). We have concluded a data processing agreement with each of them. Which providers these are is stated for each processing activity.

Some recipients process data as independent controllers, for example Stripe as payment service provider, Google and Apple when you sign in with their account, and Meta for ad measurement. This is also stated for each processing activity.

Our tax advisors receive invoices and accounting records. As professionals bound by confidentiality, they act as independent controllers. We only pass data on to authorities and courts if we are legally required to or if it is necessary to establish, exercise or defend legal claims.

We do not sell your data.

2.3 Transfers to third countries

Some of our service providers are based in the USA or have parent companies there, even if the data is stored on servers in the EU. We only transfer data to a country outside the EU and the EEA if one of these safeguards applies:

• An adequacy decision of the European Commission (Art. 45 GDPR). For the USA, the decision on the EU-US Data Privacy Framework of July 10, 2023 applies to companies certified under it. You can find the list of certified companies at https://www.dataprivacyframework.gov/list. For the United Kingdom, the adequacy decision of December 19, 2025 applies.
• EU standard contractual clauses (Art. 46(2)(c) GDPR, Commission Implementing Decision (EU) 2021/914). You can request a copy at the address given in section 1.

For each service provider, we state which safeguard applies.

2.4 Storage period

We store personal data only as long as it is necessary for the respective purpose, as long as your consent applies or as long as statutory retention periods require. The specific period is stated for each processing activity.

Accounting records and invoices are retained for 8 years, commercial and business letters for 6 years, and books and annual financial statements for 10 years (§ 257 HGB, § 147 AO). Each period begins at the end of the calendar year in which the document was created. During this time, the data is blocked for any other use.

We keep the records we need to defend ourselves against claims, for example records of consents, agreements given at checkout, withdrawals and cancellations, until the end of the regular limitation period. It is 3 years and begins at the end of the calendar year in which the consent ends or the matter is concluded (§§ 195, 199 BGB).

Backups of our database are overwritten in a fixed cycle. Deleted data therefore also disappears from the backups. Until then, we do not use it and only restore it to recover from a technical failure.

2.5 Obligation to provide data

You are not obliged by law or by contract to give us personal data. Without certain information, however, we cannot provide a service, for example the free meditation without an email address or a purchase without a name and billing address. In every form, you can tell which information is needed, because optional fields are marked as optional.

2.6 No automated decision-making

We do not make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you (Art. 22 GDPR). Your usage behavior is only analyzed (profiling) as part of the statistics and ad measurement you have allowed under sections 23 and 24. The AI analyses in section 21 summarize facts, suggest which contacts belong together or analyze our webinar page without names. They do not assess you and do not classify you.

Purpose. We provide the website to you, ensure stable and secure operation and prevent misuse, for example too many requests from one source.

Data. With every visit, our servers process the data your browser transmits: IP address, date and time, the address requested, the address of the page visited before, the amount of data transferred, status code, browser type and operating system. To protect against misuse, we briefly count requests per sender.

Legal basis. Art. 6(1)(f) GDPR. Our legitimate interest is a website that is available, fast and secure. Where you conclude or use a contract through the website, also Art. 6(1)(b) GDPR.

Recipients. We run the website on the Lovable platform. Our contractual partner is Lovable Labs Incorporated, 1 Lincoln St, Boston, MA 02111, USA. Lovable delivers the pages through the network of Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. As a rule, a data center near you answers your request. The database, user accounts and file storage are hosted through Lovable Cloud by Supabase Inc. in a data center in Ireland. Supabase usually runs server functions in a data center near the request, in the EU for requests from Europe. Cloudflare and Supabase are subprocessors of Lovable.

So that videos and the booking calendar start faster, your browser already connects to the servers of Wistia and Calendly on some pages when the page loads. These service providers work on our behalf and receive your IP address, but no content and no cookies. They only load content after you click (sections 16.2 and 25.1).

Third country. Lovable: EU standard contractual clauses. Cloudflare: EU-US Data Privacy Framework. Supabase: EU standard contractual clauses. The database itself is in Ireland, so in the EU.

Storage period. The service providers delete server logs automatically according to their fixed, contractually agreed periods. We only look at them in the event of faults or security incidents. We delete the counters used to prevent misuse after one day. If a log helps to clear up a security incident, we keep it until the investigation is complete.

Security. All connections to the website are encrypted with TLS. You can tell by “https://” in the address bar. Row-level permissions govern access within the database, so each person only sees their own data.

4.1 What is stored on your device without consent

We store some information in the browser on your device, because a service you expressly want to use does not work without it. Under § 25(2) no. 2 TDDDG, no consent is needed for this. We base the subsequent processing on Art. 6(1)(b) or (f) GDPR. Our interest is a website that works.

• Your sign-in to your customer account, until you sign out.
• Your choice in the cookie window, with the time and version, for 12 months.
• Your language and display settings, for example whether you have already closed a notice or chosen “Rather not” for a question.
• Drafts you have started in a form, for example an application or a gift, until you send or delete them.
• Your workbook answers, if you only want to keep them on this device (section 10.3), until you remove them with the “Delete from this device” button or by clearing your browser data.
• A random identifier that lets you delete a saved answer that carries no name (section 12), until you delete it.
• A technical marker for an order in progress at checkout, until the order is completed or after 24 hours.
• At checkout, the security cookies of Stripe for fraud prevention (section 13).

Some of this information is stored in your browser’s local storage instead of a cookie. Legally, we treat both in the same way.

4.2 Consent management

On your first visit, a window asks whether you allow statistics (section 23) and ad measurement (section 24). You can allow everything, allow only what is necessary or choose individually. Until you choose, neither statistics nor ad measurement runs in your browser.

How often the cookie window appears and how visitors decide in it, we count without a cookie and without any link to you, only as a total per day.

We store your choice in your browser together with the time and the version of the text, so that we can respect it and prove it. After 12 months we ask you again.

You can change your choice at any time, and thereby withdraw your consent with effect for the future, through the “Cookie settings” link at the bottom of every page.

Legal basis for storing your choice: Art. 6(1)(c) GDPR in conjunction with Art. 7(1) GDPR and § 25(2) no. 2 TDDDG.

Purpose. With an account, you have access to your purchases, meditations, courses, Human Design charts and settings. An account is created when you buy something, save a chart, confirm the free meditation or sign up yourself.

Data. Email address, first and last name if provided, preferred language, billing address, company and VAT identification number if provided, time of registration and of the last sign-in and, if you use a password, its encrypted hash. When you sign in, we roughly determine country, city and time zone from your IP address, so that times in emails and on the page match your location.

Sign-in. You sign in with a link we send to your email address, or with a password if you have set one. A password must have at least 8 characters. We never see your password in plain text.

Sign-in with Google or Apple. If you choose “Sign in with Google” or “Sign in with Apple”, Lovable forwards you to Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, or to Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland. Google or Apple then confirms your email address to us and, if you have released it, your name. Google and Apple learn that you are signing in with us. They process this data as independent controllers under their privacy policies (https://policies.google.com/privacy and https://www.apple.com/legal/privacy/). With Google, data may be transferred to Google LLC in the USA, which is safeguarded by the EU-US Data Privacy Framework. If you use Apple’s “Hide My Email”, we only receive a forwarding address.

Change of address. If you change the email address of your account, you confirm the new address via a link. To your previous addresses from the last 30 days, we send a notice with a link that lets you undo the change and end all sessions, in case someone else made it. For this, we store the previous and the new address and the time of each change, and we delete this information automatically after 60 days. The legal basis is Art. 6(1)(b) GDPR and Art. 6(1)(f) GDPR. Our interest is protecting your account from takeover.

Legal basis. Art. 6(1)(b) GDPR for the account and sign-in. For the rough location, Art. 6(1)(f) GDPR. Our interest is showing times that match your location.

Recipients. Lovable with Supabase as subprocessor (section 3). For the rough location, our server transmits your IP address to the service ipapi.co of Kloudend, Inc., 1887 Whitney Mesa Dr #4080, Henderson, NV 89014, USA. We only store the result, not the IP address. We send sign-in links through Resend (section 6).

Third country. ipapi.co: EU standard contractual clauses. The others as in section 3.

Storage period. Until you delete your account (section 20). Data we have to retain under section 2.4 is kept, blocked, until the end of the respective period.

Obligation. Without an email address, we cannot create an account.

Purpose. We send you emails that belong to a service you use: sign-in links, confirmations, purchase receipts with the confirmations you gave at checkout, invoices, access details, reminders of appointments and webinars, and notices about your subscription. We only send promotional emails under sections 7 and 8.

Data. Email address, name, content of the email, time and delivery status. We only measure whether you open an email or click a link in it in emails for which you have allowed this under section 7 or 8. We never measure this in sign-in links, purchase receipts or invoices.

Legal basis. Art. 6(1)(b) GDPR. For the log of which email went to whom and when, Art. 6(1)(f) GDPR, where our interest is proof of delivery, and Art. 6(1)(c) GDPR where an email confirms a contract.

Recipients. Resend, Plus Five Five, Inc., 2261 Market Street #5039, San Francisco, CA 94114, USA. The connection runs through the Lovable platform. Fonts and images in our emails load from fabianhenzler.com, not from the servers of other providers.

Third country. Resend: EU-US Data Privacy Framework and EU standard contractual clauses.

Storage period. We keep the sending log for 3 years from the end of the year of sending. We keep emails that confirm a contract for 6 years as business letters. Resend deletes its own sending logs according to the contractually agreed periods.

Purpose. You get the meditation “Your Moment” for free and, with it, sign up for our emails. In them, Fabian Henzler writes about what he practices himself, introduces new meditations and tells you about his courses and webinars. The meditation and these emails belong together, and we point this out in the form. You keep the meditation even if you unsubscribe from the emails later.

Double opt-in. After you submit the form, we send you an email with a confirmation link. Your sign-up only counts once you click it. This way we make sure that the address belongs to you. With the click, we create an account for you in which you can listen to the meditation.

Data. Email address, first name if provided, page and time of sign-up, time of confirmation, wording and version of the consent text, IP address at sign-up and at confirmation, and the status of your consent. In the emails, we measure whether you open them and which links you click, so that we see what interests you and can shape the emails accordingly.

Legal basis. Your consent, Art. 6(1)(a) GDPR, § 7(2) no. 2 UWG and, for measuring opens and clicks, § 25(1) TDDDG. For proof of your consent, Art. 6(1)(c) GDPR in conjunction with Art. 7(1) GDPR.

Withdrawal. You can unsubscribe from the emails at any time, with the link under every email, in “Your space” or by email to the address in section 1. This also ends the measurement of opens and clicks.

Recipients. We send the emails through Resend (section 6). Depending on the setting, we manage and send the list through Kit instead, Kit Technologies, Inc., 113 Cherry St #92768, Seattle, WA 98104, USA.

Third country. Resend as in section 6. Kit: EU-US Data Privacy Framework and EU standard contractual clauses.

Storage period. As long as your consent applies. We delete unconfirmed sign-ups after 30 days. After you withdraw, we keep the record of your consent and your withdrawal, so that we can prove that we wrote to you lawfully, under section 2.4 for 3 years from the end of the year in which you withdrew. Your address is also placed on a block list, so that you do not receive emails again by mistake, until you sign up anew.

Obligation. Without an email address and confirmation, we cannot send you the meditation.

8.1 Emails with offers

If you check the box allowing us to also send you emails with offers, for example when a new course or a new round of the program starts, or the invitation to the program after a webinar, this applies after the same double opt-in as in section 7. Data, legal basis, withdrawal, recipients and storage period are the same as there.

8.2 Notification requests

If you ask to be notified about an offer that does not exist yet, for example a new meditation or the meditation subscription, we write to you exactly once, as soon as it is available. This too only applies after you confirm by email. If you are signed in and have already confirmed your address, the request applies right away, and you get an email as confirmation. We process your email address, the offer you asked about, times and the record of your consent. The legal basis is your consent, Art. 6(1)(a) GDPR and § 7(2) no. 2 UWG. With that one email, the request is fulfilled, the consent ends and we delete the request 30 days later. We keep the record under section 2.4. You can withdraw the request at any time before then. The recipient is Resend (section 6).

8.3 Emails to customers

If you buy something from us, we may send emails about our own offers that are similar to what you bought to the address you gave us, even without separate consent, for example about further courses and meditations after you buy a course or a meditation (§ 7(3) UWG). We point this out at checkout and in each of these emails. You can object to this at any time without incurring any costs other than the transmission costs at basic rates, with the link under every email, in “Your space” or by email to the address in section 1. The legal basis is Art. 6(1)(f) GDPR. Our interest is direct marketing to our customers. We only measure opens and clicks in these emails if you have allowed this under section 7. After you object, your address is placed on a block list for this purpose.

Purpose. You listen to meditations in your account, pick up where you left off and see how often you have meditated. Before and after a meditation, you can rate how you feel on a scale from 1 to 10 and look at your progress over 7, 30 and 90 days.

Data. Which meditation you listened to and when, the point where you stopped and, if you allow it, your ratings before and after each meditation.

Legal basis. For listening and listening progress, Art. 6(1)(b) GDPR. Your ratings can say something about how you are doing and therefore about your health. That is why we only store them with your explicit consent, Art. 9(2)(a) and Art. 6(1)(a) GDPR. Without consent, you only see your ratings during the current meditation, and afterwards they are gone.

Withdrawal. At any time in “Your space”. We then delete all stored ratings.

Recipients. Lovable with Supabase (section 3). We do not analyze your ratings and do not give them to anyone. They are only for your own overview. If you connect an AI assistant to your account yourself, it reads them on your instruction (section 20).

Storage period. Listening progress and ratings until your account is deleted or you withdraw your consent. If you do not sign in for 3 years, we delete your ratings. We remind you of this by email four weeks before.

10.1 Course and course area

Purpose. We provide the course you bought, unlock the lessons on the agreed schedule, remember your progress and send you the emails that belong to the course.

Data. Course and language edition, start of your access, unlocks, progress per lesson, position in the video, completed lessons and your age, if you enter it for the life timeline in the course. The points you mark on the timeline are part of your workbook answers (section 10.2).

Legal basis. Art. 6(1)(b) GDPR.

Recipients. Lovable with Supabase (section 3). Wistia delivers the course videos (section 25.1).

Storage period. As long as your access exists, and for lifetime access until your account is deleted.

10.2 Workbook answers in your account

Purpose. You write your answers in the online workbook, find them again on any device, and can create several rounds, print them and download them.

Data. Your answers per field and round, times, and marks on the timeline. Your answers may contain information about your health, your religious or philosophical beliefs and other very personal matters.

Legal basis. Your explicit consent, Art. 9(2)(a) and Art. 6(1)(a) GDPR. We ask you for it before we store the first answer in your account. We keep the record of your consent, meaning the time and the version of the text, under Art. 7(1) GDPR.

Who sees them. Only you. Neither Fabian Henzler nor anyone on his team reads your answers. This applies to all unshared answers. If you voluntarily share a workbook with Fabian Henzler, he reads the shared copy under section 10.4. Even when we show you your account from your own view in support (section 21), the workbook, timeline and voice input stay locked. The answers are stored with our hosting providers under a data processing agreement.

Recipients. Lovable with Supabase, database in Ireland (section 3). No other recipients. We do not use artificial intelligence for your answers.

Withdrawal. At any time in “Your space”. Before that, we offer you the option to download your answers as a file. When you withdraw, we delete all answers, rounds and timeline marks stored in your account. The lawfulness of the storage up to that point remains unaffected.

Storage period. Until you withdraw your consent or delete your account. If you do not sign in for 3 years, we delete your answers. We remind you of this by email four weeks before and offer you the download. We keep the record of your consent and your withdrawal, without your answers, under section 2.4.

Obligation. The consent is voluntary. The workbook also works without it (section 10.3).

10.3 Workbook only on your device

Without consent, your answers stay only in the browser on your device and never leave it. We have no access to them. You only transfer a copy of a workbook with the separate consent for voluntary sharing under section 10.4. You delete the answers on your device with the “Delete from this device” button, when signing out if you wish, or by clearing your browser data. The legal basis for this storage is § 25(2) no. 2 TDDDG, because you expressly use this function.

10.4 Sharing a workbook with Fabian

Purpose. You can voluntarily share the workbooks from “Your Design. Your Business.” with Fabian Henzler so he can prepare for your booked call.

Data. We store a copy of the answers in that workbook at the moment you share it, the language, the time of sharing and of your consent, and its wording and version. The answers may contain information about your health, your religious or philosophical beliefs. We do not copy later changes.

Legal basis. Your explicit consent under Art. 9(2)(a) and Art. 6(1)(a) GDPR. You give it for each workbook with its own checkbox and the “Share with Fabian” button.

Who reads them. Fabian Henzler reads the shared copy to prepare for the call. We store it with Lovable with Supabase (section 3) under a data processing agreement. Only Fabian Henzler's own account can open it, no other account with administration rights. He sees it in his administration area, which shows it fresh from the shared copy each time. The preparation email to him and the stored preparation do not contain your answers (section 17a). We do not use artificial intelligence for this.

Storage period. Until you withdraw with “Stop sharing” or delete your account.

Withdrawal. At any time with “Stop sharing” in the relevant workbook. We then delete the shared copy together with the consent, and Fabian Henzler no longer sees your answers anywhere. Your unshared answers stay with you. The lawfulness of processing before withdrawal remains unaffected.

Obligation. Sharing is voluntary. You can fill in the workbooks without sharing them. For unshared answers, sections 10.2 and 10.3 apply unchanged.

We only switch on voice input once it has been fully tested. Until then, this processing does not take place.

Purpose. Instead of typing, you speak your answer. We have the recording transcribed and receive two versions back: your unchanged wording and a tidied-up version without filler words, created by an AI language model. You see both and choose which one goes into the workbook.

Data. Your voice recording, the text created from it in both versions, the length of the recording and the quota you have used. The recording and the text may contain information about your health or your religious or philosophical beliefs. We do not use your voice to identify you.

Legal basis. Your explicit consent, Art. 9(2)(a) and Art. 6(1)(a) GDPR. We ask you before the first recording. Typing always works, even without this consent.

Process and storage. The recording goes encrypted through our server in Frankfurt am Main to AssemblyAI and is transcribed there on servers in the EU. We never store the recording. AssemblyAI does not use it to train AI models and deletes it after processing within the shortest periods agreed with us. We only keep the two text versions until you have chosen. After that, only the version you chose stays in your workbook. If you have not agreed to storage in your account under section 10.2, we store neither version and only return them to your browser.

Recipients. AssemblyAI, Inc., San Francisco, USA, with processing in the EU data center in Dublin, Ireland. The tidied-up version is created either by the language model of AssemblyAI itself or by Claude from Anthropic, which AssemblyAI also runs in the EU through Amazon Web Services. We show you which of the two it is in the window before your first recording.

Third country. The processing takes place in the EU. Where the US parent company has access, this is safeguarded by the EU-US Data Privacy Framework and EU standard contractual clauses.

Withdrawal. At any time in “Your space”. We then no longer use voice input for you and delete the text versions you have not chosen yet. What you have taken into the workbook is handled under section 10.2.

Storage period. The recording on our side: not at all. The text versions: until you choose, at most 24 hours. The quota: until your account is deleted.

Labeling. The tidied-up version is created by an AI language model and is labeled as such on the page.

Belief. On the home page, you can cross out a given sentence or write your own. We store a given sentence as a count, without any link to you. We only store your own sentence if you check the box, and then without your name, without your email address and without any link to an account. Without the checkmark, your sentence never leaves the page.

Meditation wish. On the meditations page, you can wish for a meditation. We also only store this wish if you check the box, and without your name. If we approve a wish, we show it, without a name, to other visitors so they can vote on it. For this, we may shorten it or change it so that no one can be recognized in it.

Vote. For “This one or that one?”, we only count which meditation you chose, without your name and without any link to you.

Purpose. We read what moves people here and shape our meditations and content accordingly.

Data. Your sentence or wish, the time and a random identifier that is stored only in your browser, so that you can delete your entry again. Because your text may reveal something about your health, your faith or your beliefs, we treat it as a special category of personal data. These areas are excluded from all statistics.

Legal basis. Your explicit consent, Art. 9(2)(a) and Art. 6(1)(a) GDPR. For the identifier in your browser, § 25(2) no. 2 TDDDG. The count without any link to a person does not require a legal basis.

Withdrawal. With “Delete my answer” in the same browser, or by email to the address in section 1 with the wording of your entry. We then delete it.

Recipients. Lovable with Supabase (section 3). We do not use artificial intelligence for these texts.

Storage period. Until you withdraw, at most 3 years.

13.1 Order and contract

Purpose. Concluding and carrying out your purchase: courses, the meditation subscription, individual meditations, the webinar worksheet, the program and gifts. This includes the purchase confirmation, unlocking your access, the invoice and, for consumers, the record of your agreement to the immediate start and to the expiry of the right of withdrawal.

Data. Name, email address, billing address, country, when buying as a company the company name and VAT identification number, the product bought, price, tax, time, your agreements at checkout with their wording, the version of the terms and the time, payment status and invoice number. For subscriptions, also the term, renewal and cancellation. You enter your card details directly with Stripe, and we do not receive them.

Legal basis. Art. 6(1)(b) GDPR. For keeping invoices and records, Art. 6(1)(c) GDPR in conjunction with § 147 AO and § 257 HGB. For the record of your agreements, Art. 6(1)(f) GDPR. Our interest is defending ourselves against claims. We base the check of a VAT identification number through the VAT Information Exchange System of the EU on Art. 6(1)(c) GDPR.

Storage period. Invoices and accounting records 8 years, business letters 6 years, records of your agreements 3 years, each from the end of the calendar year (section 2.4). Your access lasts as long as agreed.

Obligation. We need your name, email address and billing address for the contract and the invoice. Without them, no purchase is possible.

13.2 Payment through Stripe

We process payments through Stripe Payments Europe, Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. The payment field in our checkout comes directly from Stripe. There, Stripe collects your payment details, checks the payment and prevents fraud. For this, Stripe sets cookies at checkout and reads device information. This is strictly necessary for the secure payment you requested (§ 25(2) no. 2 TDDDG).

As a regulated payment service provider, Stripe processes the payment data as an independent controller and thereby also fulfills its own legal obligations, for example to prevent money laundering. Stripe handles invoices, tax calculation and subscription management on our behalf. If you use Stripe’s Link service at checkout to save payment details, only Stripe’s privacy policy applies to it: https://stripe.com/privacy.

Which payment methods you see at checkout is set by our Stripe account, for example card, Apple Pay, Google Pay, PayPal or Klarna. If you choose a payment method from another provider, Stripe passes the details needed for the payment on to that provider, and you confirm the payment there. The provider processes the details as an independent controller under its own privacy policy.

The legal basis is Art. 6(1)(b) GDPR and, for fraud prevention, Art. 6(1)(f) GDPR. Our interest is secure payment processing. A transfer to Stripe, Inc. in the USA is safeguarded by the EU-US Data Privacy Framework and EU standard contractual clauses.

13.3 Course as a gift

If you give a course as a gift, we also process the first name and email address of the person receiving it, the delivery day you chose and your message. In your name, we send them exactly the gift email with the redemption link and use their address for nothing else. The legal basis is Art. 6(1)(b) GDPR toward you and Art. 6(1)(f) GDPR toward the recipient. Our interest is delivering the gift. The gift email includes a reference to this privacy policy. If the recipient redeems the gift, they create their own account (section 5). If they do not redeem it, we delete their data when the gift code expires, at the latest 3 years after the end of the year of purchase. Please only enter the addresses of people who can reasonably expect a gift from you.

Cancellation. Through “Cancel contracts here” at the bottom of every page or in “Your space”, you can cancel a subscription, even without signing in. For this, we process your name, email address, the contract, the type of cancellation, the date you want, your reason in the case of an extraordinary cancellation, and the time of your declaration. You get a confirmation by email right away.

Withdrawal. With the “Withdraw from contract” function, you declare the withdrawal from a contract. We process your name, your email address, the name of the contract, voluntarily the purchase date, invoice number, address and message, as well as the time of your declaration. You get a confirmation with the content and the time by email right away.

Legal basis. Art. 6(1)(b) and (c) GDPR in conjunction with § 312k and § 356a BGB. If you mention something about your health as the reason for an extraordinary cancellation or in your message about the withdrawal, we only process it to review and carry out your declaration, on the basis of Art. 9(2)(f) GDPR.

Storage period. 3 years from the end of the year of the declaration. If the withdrawal leads to a refund, we keep the record of it for 8 years.

Recipients. Lovable with Supabase (section 3), Resend for the confirmation (section 6), Stripe for the refund and for ending the subscription (section 13.2).

Purpose. You sign up for a free webinar. We send you your personal access link, remind you beforehand and send you the recording afterward, if there is one.

Data. First name, last name, email address, voluntarily your profession and, if you then go on to apply, what you do with people today and where you are stuck right now. In addition, the time and source of the sign-up, for example the ad or the link you came through, the rough location from the IP address as in section 5, and, from Zoom, whether and for how long you took part.

In the webinar. As a participant, you are not on camera and cannot be heard in the webinar. We see questions and messages you write in the webinar with the name you enter there. The recording only shows Fabian Henzler and his slides.

Legal basis. Art. 6(1)(b) GDPR for the sign-up, link, reminders and recording. For source, rough location and length of participation, Art. 6(1)(f) GDPR. Our interest is understanding how people find our webinars and improving our webinars. We only send emails with offers after the webinar with your consent under section 8.1.

Recipients. Zoom Communications, Inc., 55 Almaden Boulevard, San Jose, CA 95113, USA, for running the webinar. We transmit your first name, last name and email address to Zoom. Resend for the emails (section 6). Lovable with Supabase (section 3). Kloudend, Inc. (ipapi.co) for the rough location (section 5).

Third country. Zoom: EU-US Data Privacy Framework and EU standard contractual clauses. ipapi.co: EU standard contractual clauses.

Storage period. Sign-up data and participation for 12 months after the webinar. Your profession for 12 months after the webinar. If the sign-up leads to an application or a purchase, the periods in sections 13 and 16 apply.

Unsubscribing. With the link in every webinar email, you can stop the reminders or give up your spot.

Webinar worksheet. If you buy the worksheet for the webinar, section 13 applies.

Earlier events through Eventbrite. If you signed up for one of our events through Eventbrite up to May 2026, we keep your name, email address and participation to match your sign-up to your account. The legal basis is Art. 6(1)(b) GDPR. We delete this data 3 years after the end of the year of the event.

Purpose. You sign up for the free weekly live meditation on Zoom. One sign-up covers every session of the chosen series. We send you your personal access link and remind you by email before each session, 1 day and 1 hour beforehand. Zoom does not send its own emails for the series.

Data. First name, last name, email address, the chosen series with its session dates, language and time zone, the time of sign-up and of unsubscribing, your personal access link and registration ID with Zoom. In addition, the confirmation and reminder emails with the corresponding session, time sent and delivery status.

In the meditation. The meditation takes place as a Zoom webinar. Your camera stays off.

Legal basis. Art. 6(1)(b) GDPR for the sign-up, link and reminders. We only send emails with offers with your consent under section 8.1.

Recipients. Zoom Communications, Inc., 55 Almaden Boulevard, San Jose, CA 95113, USA, for running the meditation. We transmit your first name, last name and email address to Zoom. Resend for the confirmation and reminder emails (section 6). Lovable with Supabase (section 3).

Third country. Zoom: EU-US Data Privacy Framework and EU standard contractual clauses.

Storage period. Sign-up data and participation for 12 months after the last session of the series. If the sign-up leads to an application or a purchase, the periods in sections 13 and 16 apply.

Unsubscribing. With the link in every email for the series, you can leave the series and stop the reminders. Your consent to other emails remains unaffected.

16.1 Application

Purpose. You apply to work together. Fabian Henzler reads your answers before the call and gets back to you.

Data. Name, email address, voluntarily your phone number, your answers about your work, where you stand, your time and your budget, whether you would book privately or through a company, how you found us, and anything else you want to tell us. If you voluntarily write something about your health, a treatment or your beliefs, these are special categories of personal data.

Legal basis. Art. 6(1)(b) GDPR, because the application prepares a contract. For voluntary information about your health, a treatment or your beliefs, your explicit consent, Art. 9(2)(a) GDPR, which you give by checking the box in the form. You can withdraw it at any time by email to the address in section 1, and we then delete this information.

Recipients. Lovable with Supabase (section 3), Resend for the confirmation of receipt (section 6).

Storage period. If no contract is concluded, we delete your application 12 months after our last contact. If a contract is concluded, we keep it for the duration of our work together and then for 3 years from the end of the year in which it ends.

16.2 First call through Calendly and Zoom

Purpose. You choose a time for a call. We confirm it, remind you and hold the call on Zoom.

Data. Name, email address, phone number if you gave it, the time you chose, time zone, your answers in the booking form, cancellations and rescheduling. Calendly creates a Zoom link for the call.

Legal basis. Art. 6(1)(b) GDPR.

Recipients. Calendly LLC, Atlanta, USA. The Calendly calendar loads on the page for the first call, where you choose your time, and nowhere else. On some other pages, your browser only connects to Calendly beforehand (section 3). If you come from your application, we already fill in your name, your email address and, if provided, your phone number in the calendar, so that you do not have to type them again. Calendly then receives this information as soon as the calendar loads. Calendly sets the cookies needed for the booking (§ 25(2) no. 2 TDDDG). Zoom Communications, Inc. for the call (section 15). Resend for the confirmation and reminder (section 6).

Third country. Calendly: EU-US Data Privacy Framework and EU standard contractual clauses. Zoom as in section 15.

Storage period. As for the application in section 16.1.

16.3 Call notes with Circleback

In one-to-one calls, for example the first call, we have Circleback create notes and a transcript if you wish, so that Fabian Henzler can give you his full attention. This only happens if you agree at the start of the call. If you say no, the call runs without a transcript. We do not use Circleback in group sessions or in the program. For the call in “Your Design. Your Business.” we ask you when you book, and section 17a applies, including the storage period and withdrawal.

Data. Audio of the call to create the transcript, the transcript, a summary, names and email addresses of the participants, date and length. If you talk about your health or your beliefs in the call, this information is also in the transcript.

Legal basis. Your consent, Art. 6(1)(a) GDPR and, for information about health or beliefs, Art. 9(2)(a) GDPR. You can withdraw it at any time, and we then delete the transcript and summary.

Recipients. Circleback AI, Inc., USA. For the transcript and summary, Circleback uses transcription and AI services of its subprocessors and only passes the data on to them to provide the service.

Third country. Circleback processes the data in the USA. The transfer is safeguarded by the EU-US Data Privacy Framework and EU standard contractual clauses.

Storage period. As for the application in section 16.1.

Purpose. After you buy “Your Design. Your Business.”, we prepare your call with Fabian Henzler. You fill in a questionnaire, book your appointment through a personal single-use link at Calendly and have the call on Zoom.

Questionnaire. You choose one of two paths and answer up to 11 questions about your work, for example about your goal, your strengths, your training and career, the people you support, your offer and your question for the call. We store the path, your answers and the time in your account. You can read your answers there at any time. Please describe other people in your examples without names.

Appointment. After the questionnaire, we create a single-use link at Calendly with which you book exactly one appointment. For this, we only transmit the type of appointment to Calendly, no information about you. The link opens the Calendly page in a new window. There you enter your name and your email address. So that we can match the booking to your questionnaire, the link carries a random identifier. From Calendly we receive the name and email address from the booking, the time, length, time zone, the Zoom link and the links for canceling and rescheduling. Calendly sends you the confirmation. Calendly processes the data as our processor.

Preparation. Fabian Henzler reads your answers in his administration area. On the day before the call, we send him a preparation email through Resend to his inbox at Google Workspace. It contains your name, your appointment, the path you chose in the questionnaire, the core of your Human Design chart with type, strategy, authority, profile and signature, a note whether you shared a workbook, and a link to his administration area. Your questionnaire answers and your workbook answers are neither in this email nor in the stored preparation. Only Fabian Henzler sees your answers from the questionnaire and shared workbook answers, with his own account in his administration area (section 10.4). We do not use artificial intelligence for the preparation.

Call notes with Circleback. In every call in “Your Design. Your Business.” we use the AI note taker Circleback if you consent with a separate checkbox when booking. Circleback records the audio of the call in Zoom, creates a transcript from it and, with the support of AI, notes with your next steps. For this, Circleback processes the audio, the transcript, the notes, names and email addresses of the participants, date and length. If you talk about your health, your beliefs or your inner experience in the call, this information is also in the transcript and notes. This way Fabian Henzler can give you his full attention, and you receive your next steps in writing. Circleback sends the notes and transcript back to us, and we store them with your appointment with Lovable with Supabase (section 3). We store your decision with the version of the consent text and the time. Without your checkmark, Circleback does not run, and the call takes place just the same. We do not use a Zoom recording for this.

Summary. A summary with your next steps is created from Circleback's notes. It appears in “Your space” as soon as we switch this feature on. If we use another service for it, we name it here beforehand.

Legal basis. Art. 6(1)(b) GDPR for the questionnaire, appointment, preparation and call. For the recording, transcript, notes and summary, your consent under Art. 6(1)(a) GDPR. For information about your health, your religious or philosophical beliefs and your inner experience that you share in the call, your explicit consent under Art. 9(2)(a) GDPR.

Withdrawal. You can withdraw your consent at any time with effect for the future, by email to the address in section 1 or through the contact page. Circleback then records nothing more, and we delete the existing transcript, notes and summary with us and at Circleback. The lawfulness of processing before withdrawal remains unaffected.

Recipients. Lovable with Supabase (section 3). Calendly LLC, Atlanta, USA, for the appointment. Zoom Communications, Inc. for the call (section 15). Circleback AI, Inc., USA, for the recording, transcript and notes, with its subprocessors for transcription and AI (section 16.3). Resend for the preparation email (section 6). Our inbox with Google Ireland Limited (Google Workspace) for the preparation email (section 19).

Third country. Calendly: EU-US Data Privacy Framework and EU standard contractual clauses. Circleback processes the data in the USA, and the transfer is safeguarded by the EU-US Data Privacy Framework and EU standard contractual clauses. Zoom, Resend and Google as in the sections mentioned.

Storage period. We keep the questionnaire, the appointment, your decision on Circleback and the preparation until you delete your account. We delete the preparation email no later than 3 years after the end of the year in which the call took place. We delete the recording, transcript, notes and summary with us and at Circleback as soon as you withdraw your consent, at the latest 12 months after the call. Receipt and invoice according to the periods in section 13.

Obligation. We need the questionnaire to prepare your call. Without it, you cannot book an appointment. The recording with Circleback is voluntary.

Purpose. We calculate your Human Design chart and, if you wish, your name numbers. You can save the chart, share it, keep it as a PDF and send it to Fabian Henzler.

Calculation. For the calculation, you submit your date, time and place of birth, and for the name numbers your full birth name. Our server calculates the chart from this and stores nothing in the process. You do not need to sign in for this.

Place search. When you type your place of birth, your browser sends the text you enter and your IP address directly to the Nominatim service of the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. The foundation processes this data as an independent controller (https://osmfoundation.org/wiki/Privacy_Policy). An adequacy decision of the European Commission applies to the United Kingdom. We determine the time zone ourselves.

Name of the incarnation cross. If we do not know the name of your incarnation cross yet, our server looks it up through the humandesignhub.app interface. We only transmit the date and time of birth, without name, place or email address. The provider cannot identify you from this.

Saving. When you save the chart, we create an account with your email address (section 5) and keep the chart, birth data, place of birth, name numbers and the name of the chart in it. Until you click the link in the email, we hold the chart for 30 days, and after that we delete it.

Sharing and PDF. With the share link, anyone who has the link sees your chart, but not your time of birth and not your place of birth. If you delete the chart, the link stops working too. The PDF is created in your browser.

Send to Fabian. If you send your chart to Fabian Henzler with three sentences about yourself, we store the chart, your sentences and your email address, so that he can look at it and reply to you. Because your sentences may reveal something about your health or your beliefs, this only happens with your explicit consent.

Legal basis. Art. 6(1)(b) GDPR for calculating, place search, saving and sharing, because you use the calculator. For “Send to Fabian”, Art. 6(1)(a) and Art. 9(2)(a) GDPR, and you can withdraw at any time by email to the address in section 1. If you also choose the free meditation, section 7 applies.

Recipients. Lovable with Supabase (section 3), Resend for the link and the reply (section 6), OpenStreetMap Foundation for the place search.

Storage period. Charts that were not saved: 30 days. Saved charts: until you delete them or your account. “Sent to Fabian”: until your request is dealt with, at most 2 years after our last message.

Purpose. From your saved chart we create your personal Human Design Reading. We show you a preview before you buy, review the reading before it is made available, print it as a PDF, make it available to you in the app and inform you by email about every step of your order. At your request, we invite the person you bought a reading for to read it.

Data. First name and name of the chart, date, time and place of birth, the chart calculated from them, the confirmation of your birth details with its time, your answer in the preview on whether the chapter on your authority fits you (yes, partly or differently), the versions of your reading with delivery date, review status, corrections and PDF, and the purchase data from section 13. For invitations, the details under “Invitations”.

Review. Fabian Henzler personally reviews every reading before it is made available and approves it himself. He is supported by the AI assistant Claude from Anthropic Ireland, Limited, Dublin, Ireland, through the protected administration interface described in section 21. For this, the assistant receives the order identifier, the first name from the chart, the facts of the chart, the texts of your reading and your answer in the preview on your authority. It does not receive your birth details, your email address, payment data or your notes. It suggests wording, and Fabian Henzler decides on the reading. Anthropic processes the data as our processor and does not use it for training.

Printing. The PDF is printed by the Browser Rendering service of Cloudflare, Inc. (section 3) from the pages of your reading. Cloudflare processes the pages only for printing and returns the PDF to us. We store it in non-public storage at Supabase and make it available to you only after you sign in, through a short-lived link.

In the app. Which chapters you have read, your notes, the sentences you saved and your answers to the questions on the facets are stored by your browser on your device (section 4). We do not receive this information.

For another person. You can also buy a reading for the chart of another person, for example your child. We then process the name and birth details of this person that you saved in your account as described in this section. The reading lives in your account. Please only enter another person's details if they agree.

Invitations. You can invite the person to read the reading in their own account. An invitation is valid for 14 days and can be accepted once. Only the link contains the key of the invitation, and we only store a check value (hash) of it. If you invite by email, we send the invitation email through Resend to the address you enter, only when you click. The email contains your first name and the first name of the person. With the invitation, we store the address only as a check value and as a shortened hint such as “m•••@example.com”, and the sending log records it as for every email (section 6). An email invitation can only be opened by an account with this confirmed address, a link invitation by any signed-in account until it is accepted. Whoever opens the invitation sees the first name, date, time and place of birth to confirm them. Only someone who confirms these birth details gets read access to the reading and the PDF. If the details are wrong, the person can report this, and you see the report. For each invitation we store its creation, expiry, acceptance with account and time, the confirmed version of the birth details and a correction report. You can withdraw an invitation at any time and remove read access that was accepted. The person then loses access immediately.

Measurement. With your consent to statistics under section 23, we count whether the preview, checkout, reading, chapters and PDF are opened and whether a purchase is confirmed. We only transmit the language, page and step, without the order, chart, name or birth details. We replace identifiers of the reading, chart and order and invitation keys in the page address with placeholders beforehand, also for ad measurement under section 24.

Emails. After your purchase you receive the confirmation with receipt and delivery date, plus emails when the review begins, when your reading is made available, if applicable about a new date, and after a correction of your birth details (section 6). If you invite a person by email, they receive the invitation email.

Legal basis. Art. 6(1)(b) GDPR for the preview, creation, review, printing, provision, corrections and the emails about your order. For the details of another person you buy a reading for and for the invitation email, Art. 6(1)(f) GDPR. Our interest and yours is to create the purchased reading for this person and share it with them. For the read access of the invited person, Art. 6(1)(b) GDPR, because they accept it with their account. For measurement, your consent under Art. 6(1)(a) GDPR and Section 25(1) TDDDG (section 23).

Recipients. Lovable with Supabase (section 3), Cloudflare for printing (section 3), Anthropic for supporting the review (section 21), Resend for the emails and the invitation email (section 6), Stripe for payment (section 13).

Third country. Cloudflare: EU-US Data Privacy Framework. Anthropic: to the extent Anthropic, PBC in the USA has access, EU standard contractual clauses have been agreed. Others as in the sections mentioned.

Storage period. We delete unbound preview offers and their birth details 7 days after they expire, and offers from an abandoned checkout 30 days after they expire. A daily clean-up job does this. We keep your reading with its versions and the PDF, your answer from the preview, and invitations and read access until you delete your account. We then also delete the PDFs, invitations and read access, and invited people lose access. Receipt and invoice according to the periods in section 13.

Purpose. We answer your message sent through the contact form, your inquiry for Conscious Companies or your email.

Data. Name, email address, topic, message, for company inquiries the name of the company, and the time. An invisible field in the form blocks automated entries.

Legal basis. Art. 6(1)(b) GDPR if your message concerns or prepares a contract, otherwise Art. 6(1)(f) GDPR. Our interest is answering your message. If you write to us about your health or your beliefs on your own initiative, we only process this to answer you, on the basis of your explicit consent, which you give by sending the message (Art. 9(2)(a) GDPR).

Recipients. Lovable with Supabase (section 3), Resend for the confirmation of receipt (section 6), and our email inbox with Google Ireland Limited (Google Workspace) for the reply. A transfer to Google LLC in the USA is safeguarded by the EU-US Data Privacy Framework.

Storage period. Until your matter is dealt with. We keep messages that concern a contract for 6 years as business letters. We delete other messages 3 years after the end of the year of our last contact.

In “Your space”, you see and change your details, your email consents and your consents for the workbook, voice input and meditation ratings, download your invoices and your data, cancel contracts and delete your account.

Download your data. You receive a file with the data you have given us, in a common, machine-readable format.

Delete your account. If you delete your account, we delete all data related to your account within one month: profile, charts, workbook, shared workbooks, ratings, listening progress, consents for emails, your Human Design Readings with versions and PDFs, preview offers, invitations and read access, and for “Your Design. Your Business.” the questionnaire, appointment and preparation. Anyone you shared a reading with loses access. We also end your webinar registrations with Zoom and delete your data in the statistics. We only keep what section 2.4 requires, meaning invoices, records and proof, blocked for any other use. A running meditation subscription is deemed terminated with ordinary notice at the earliest possible date when you delete your account, and you get the confirmation by email (Terms § 5(5)). Other running contracts are not affected by the deletion.

Your own AI assistant. You can connect an AI assistant that you use yourself, for example Claude or ChatGPT, to your account through an interface. To do this, you sign in with us and approve the connection. After that, the assistant uses your access to read your profile details such as name, email address, language and time zone, your purchases, your courses and your progress, your registrations for webinars and live meditations, the status of your applications, your notification requests, the status of your email consents, your meditations with your meditation ratings and our catalog of meditations. It does not read the workbook, timeline or voice input, and it cannot change anything. We only transmit this data on your instruction to the provider of your assistant, who processes it as an independent controller under your contract with them. The legal basis is Art. 6(1)(b) GDPR and, for your meditation ratings, your explicit consent under Art. 9(2)(a) GDPR, which you give with a separate checkmark when you approve the connection. Without this checkmark, no connection is made. If the provider of your assistant is based outside the EU and the EEA, for example in the USA, and no safeguard under section 2.3 applies there, we transfer the data on the basis of your explicit consent under Art. 49(1)(a) GDPR, which you give with the same checkmark. In such a country, your data may be less protected than in the EU, and your rights may be harder to enforce there. You withdraw your consent by disconnecting the connection in your assistant, and it ends at the latest when your account is deleted.

Legal basis. Art. 6(1)(b) and (c) GDPR in conjunction with Art. 15 to 20 GDPR. We document your requests and our reply for 3 years from the end of the year in which they were dealt with.

Viewing your account as you see it. If you ask us for help, Fabian Henzler can view your account the way you see it, to find an error. Each such session is logged with time and reason. The workbook, timeline, voice input and your meditation ratings are technically locked during it. The legal basis is Art. 6(1)(b) GDPR, because you asked for help, and Art. 6(1)(f) GDPR. Our interest is support that works. We delete the log after 12 months.

AI assistant in administration. For administrative tasks, for example looking up a purchase or handling a cancellation or a deletion, Fabian Henzler uses the AI assistant Claude from Anthropic Ireland, Limited, Dublin, Ireland, through a protected administration interface. The assistant sees the account, purchase and sign-up data needed for the task. It does not assess people and does not make decisions. It has no access to the workbook, timeline, voice input, meditation ratings or your texts from section 12. Anthropic processes the data as a processor and does not use it for training. The legal basis is Art. 6(1)(f) GDPR. Our interest is fast and reliable handling of your requests. A transfer to Anthropic, PBC in the USA is safeguarded by EU standard contractual clauses. We delete the conversations with the assistant as soon as the task is done, at the latest after 30 days. Anthropic then deletes the data according to its contractual periods.

AI summary of your account. So that we can quickly get an overview of your request and look after you personally, Fabian Henzler can have a short summary of your account created in the administration: how long it has existed, through which channels you are in touch with us, what you have bought or asked to be notified about, and which webinars, events and calls you have taken part in. For this, the AI language model of OpenAI receives your name, information about your account, purchases, waiting lists, course access and consents, about webinars, events and call appointments, about your membership in our Telegram group and, if you have agreed to statistics, the pages and buttons from our own usage measurement (section 23.3). It does not receive your email address. The summary only states facts. It does not assess you, does not classify you and does not recommend any actions. We store it in your account until it is created anew or your account is deleted.

AI matching of contacts. We know some people through several channels, for example through our Telegram group, an event on Eventbrite and an account on our website. So that we do not keep anyone twice, Fabian Henzler has the AI language model of OpenAI suggest which contact belongs to which account. For this, it receives names, Telegram usernames, email addresses and the Eventbrite event, as well as the names and email addresses of the accounts. We take over matches where the model is very certain directly, and Fabian Henzler checks all others himself. Every match can be undone. A match has no legal effect for you. We store it as long as we keep the contact, at most until your account is deleted.

AI analysis of our webinar page. Once a day, we have an analysis made of how our webinar page is used and where we can improve it. For this, the AI language model of OpenAI receives, through the AI gateway of Lovable, key figures of the page and, for each sign-up of the day, characteristics such as approximate location, time zone, source channel, device, scroll depth and the sections viewed, each under a sequential number. It does not receive names or email addresses. The characteristics come from our own usage measurement and are only available if you have agreed to statistics (section 23).

Common to these three AI analyses. The AI language model never receives free text you have written, for example from the application, the contact form or the call booking, and never special categories of data such as the workbook, timeline, voice input, meditation ratings or your texts from section 12. None of these analyses makes a decision about you. The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is fast and personal support, correct contact data that is not kept twice, and a webinar page that works well. For the information from our own usage measurement, your consent under section 23 applies in addition. The recipient is OpenAI Ireland Limited, 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland, as our processor, and for the analysis of the webinar page as a subprocessor of Lovable. OpenAI does not use the data to train its models and deletes it after 30 days at the most. Where OpenAI OpCo, LLC in the USA processes the data, the transfer is safeguarded by EU standard contractual clauses. You can object to these analyses at any time under section 27. We then no longer create a summary for you, no longer match your contacts with AI and remove your sign-ups from the analysis of the webinar page.

Purpose. We want to know whether our processes work, for example whether confirmation links arrive, whether a checkout is completed or where an error occurs.

Data. Our server reports individual steps to PostHog as events, for example “Confirmation link opened” or “Purchase completed”, with time, language, page and a random process identifier, and for a purchase also with amount, currency and type of product. No cookies are set, nothing is read from your device, no IP addresses are stored and no names or email addresses are transmitted.

Legal basis. Art. 6(1)(f) GDPR. Our interest is processes that work and finding errors. Because nothing is stored on your device or read from it, § 25 TDDDG does not apply.

Recipients. PostHog Inc., San Francisco, USA, with processing in the EU cloud of PostHog in Frankfurt am Main.

Third country. Where the US company has access: EU-US Data Privacy Framework and EU standard contractual clauses.

Storage period. 24 months.

Objection. You can object to this processing under section 27.

The following services only run in your browser if you have allowed “Statistics” in the cookie window. The legal basis is your consent, Art. 6(1)(a) GDPR and § 25(1) TDDDG. You can withdraw it at any time through “Cookie settings” at the bottom of every page. Areas with personal texts, meaning the workbook, timeline, voice input, Your space, Human Design, contact, application, checkout and the fields from section 12, are excluded from session recordings, and these services never capture what you enter there.

23.1 PostHog

Purpose. We understand how our website is used, which paths lead to a sign-up or a purchase, where people get stuck and where errors occur.

Data. Pages viewed, leaving a page, clicks and steps in our sign-up and purchase flows, errors, loading times, device and browser characteristics, approximate location from the IP address, and an identifier that recognizes you on later visits. Clicks are turned into heatmaps, meaning aggregated maps of where people click on a page. Individual visits may be recorded as a session, meaning how you move across the page. All entries in forms are masked in the process. If you are signed in or submit a form with your email address, we link your usage to your email address, your first name and your language. PostHog does not store your IP address.

Storage on your device. A cookie and a local storage entry “ph_” with your identifier, for up to 12 months.

Recipients. PostHog Inc., San Francisco, USA, with processing in the EU cloud in Frankfurt am Main, transmitted through an address on our domain (l.fabianhenzler.com) that PostHog runs for us.

Third country. Where the US company has access: EU-US Data Privacy Framework and EU standard contractual clauses.

Storage period. Events 24 months, session recordings 30 days. If you withdraw your consent, we capture nothing more in your browser from then on. If you delete your account, we delete your person in PostHog.

23.2 Google Analytics 4

Purpose. Reach measurement: how many people visit which pages and where they come from.

Data. Pages viewed, time spent, source, device and browser characteristics, approximate location and a random identifier. Google does not store IP addresses of users in the EU. Google Signals and data sharing with other Google products are switched off. The Google tag only loads after your consent.

Storage on your device. Cookies “_ga” and “_ga_” with an identifier, for up to 2 years.

Recipients. Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as processor.

Third country. Google LLC, USA: EU-US Data Privacy Framework and EU standard contractual clauses.

Storage period. 14 months.

23.3 Our own usage measurement

Purpose. In your account, we see which pages and offers you have looked at, so that we can look after you well and improve our site. We also measure loading times in the browser.

Data. Page views, buttons clicked, sections and offers viewed, time spent on course pages, loading times and time. Before you sign in, these events are briefly kept in the session storage of your browser and only go into your account after you sign in.

Recipients. Lovable with Supabase (section 3).

Storage period. 24 months, at most until your account is deleted.

The following services only run if you have allowed “Marketing” in the cookie window. This also applies to transmission from our server. The legal basis is your consent, Art. 6(1)(a) GDPR and § 25(1) TDDDG. You can withdraw it at any time through “Cookie settings” at the bottom of every page.

24.1 Meta Pixel and Conversions API

Purpose. We measure whether an ad on Facebook or Instagram led to a visit, a sign-up, a booking or a purchase, and we show our ads to people who might be interested in them.

Data. In the browser, the Meta Pixel loads and reports page views, content viewed, the start of a purchase, sign-ups, bookings and purchases, with IP address, browser characteristics and the identifiers from the cookies “_fbp” and “_fbc”. We also send the same events from our server (Conversions API). In doing so, we transmit your email address, your first and last name and, if provided, your phone number only as a hash value, together with IP address, browser identifier, the identifiers from the cookies and, for purchases, amount and currency. Meta matches this information with user accounts.

Storage on your device. Cookies “_fbp” and “_fbc”, 90 days, and the identifier from an ad click in local storage, 90 days.

Joint controllership. We are joint controllers with Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, for collecting this data and transmitting it to Meta (Art. 26 GDPR). We have concluded an agreement with Meta for this: https://www.facebook.com/legal/controller_addendum. In it, Meta takes on the obligation to give you the information under Art. 13 and 14 GDPR about its processing and to fulfill your rights for the data stored at Meta. You can exercise your rights with us or with Meta. Meta alone is responsible for what it does with the data afterward: https://www.facebook.com/privacy/policy/.

Third country. Meta Platforms, Inc., USA: EU-US Data Privacy Framework and EU standard contractual clauses.

Storage period. On our side, we only store whether an event was transmitted, for 24 months. At Meta, according to its privacy policy.

24.2 Google Ads

Purpose. We measure whether an ad on Google led to a booking or a purchase.

Data. In the browser, the Google tag reports these events with the identifier of your ad click. For a purchase, we also transmit from our server the click identifier or, if there is none, your email address and phone number as a hash value, together with order number, amount and currency.

Storage on your device. Cookie “_gcl_au” and the click identifier, 90 days.

Recipients. Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For conversion measurement, Google acts as an independent controller (https://business.safety.google/adscontrollerterms/), and for matching the hash values as our processor (https://business.safety.google/adsprocessorterms/).

Third country. Google LLC, USA: EU-US Data Privacy Framework and EU standard contractual clauses.

Storage period. On our side, 24 months. At Google, according to its privacy policy: https://policies.google.com/privacy.

25.1 Videos through Wistia

Course videos and videos on our pages are delivered by Wistia, Inc., 17 Tudor Street, Cambridge, MA 02139, USA. A video only loads when you tap play. Before that, your browser only connects to Wistia on some pages (section 3). Wistia then receives your IP address, device and browser characteristics and your playback progress, and stores the information needed for playback on your device (§ 25(2) no. 2 TDDDG). For courses you have bought, the legal basis is Art. 6(1)(b) GDPR, otherwise Art. 6(1)(f) GDPR. Our interest is reliable playback. Wistia is our processor. Transfer to the USA: EU-US Data Privacy Framework and EU standard contractual clauses. Wistia keeps playback statistics for us until we delete the video in question.

25.2 YouTube as a fallback

If a video does not load through Wistia, on some pages we show the same video through YouTube in privacy-enhanced mode (youtube-nocookie.com) instead, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. This fallback player also only loads when you tap play. Google then receives your IP address and browser characteristics and stores information needed for playback on your device. The legal basis is Art. 6(1)(f) GDPR, our interest being that you can watch the video even if there is a fault, and § 25(2) no. 2 TDDDG. Google acts as an independent controller: https://policies.google.com/privacy. Transfer to Google LLC in the USA: EU-US Data Privacy Framework.

25.3 Fonts

All fonts on the website are hosted on our own servers. Visiting the site creates no connection to font providers.

25.4 Calendar entries

On some pages, you can add an appointment to your calendar. The link to Google Calendar only opens the Google page when you click it. The file for other calendars is created in your browser.

25.5 Links to social networks

We link to our profiles on Instagram and YouTube with simple links. Only when you click a link do you leave our site, and the privacy policy of the respective network applies.

If you join our Telegram group, we receive through the Telegram interface your Telegram ID, your first and last name and username as shown in your profile, the dates you joined and left, the invitation link you joined through, the number of your messages in the group and the time of your last message. We do not store the content of your messages. Where possible, we link your membership to your account with us, through your username or name. The purpose is looking after our community. The legal basis is Art. 6(1)(f) GDPR. Our interest is looking after our members well across all channels. The connection to Telegram runs through the Lovable platform. Telegram FZ-LLC, Dubai, United Arab Emirates, processes your data as the provider of the service and as an independent controller: https://telegram.org/privacy. We delete the data 12 months after you leave.

You have the following rights toward us regarding the personal data that concerns you:

• Access to the data stored about you, its origin, recipients and the purpose of processing (Art. 15 GDPR).
• Rectification of inaccurate data (Art. 16 GDPR).
• Erasure of your data, unless there is an obligation to retain it (Art. 17 GDPR).
• Restriction of processing (Art. 18 GDPR).
• Data portability: the data you have given us, in a structured, commonly used and machine-readable format (Art. 20 GDPR).
• Withdrawal of consent at any time with effect for the future (Art. 7(3) GDPR). The lawfulness of the processing up to the withdrawal remains unaffected. How to withdraw each consent is stated for the respective processing activity.

To do this, contact the address in section 1 or use “Your space”. We reply within one month.

Right to object under Art. 21 GDPR

Where we process your data on the basis of Art. 6(1)(f) GDPR, you have the right to object to this at any time on grounds relating to your particular situation. We will then no longer process this data, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

If we process your data for direct marketing, you have the right to object to this at any time, without giving reasons. We will then no longer process your data for this purpose. This also applies to profiling, to the extent that it is related to direct marketing.

You can send your objection to the address in section 1 in any form. For emails, the link under every email is enough.

Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority, in particular in the member state of your habitual residence, your place of work or the place of the alleged infringement (Art. 77 GDPR). The authority responsible for us is:

The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg
Heilbronner Straße 35
70191 Stuttgart, Germany
Postal address: P.O. Box 10 29 32, 70025 Stuttgart, Germany
Phone: +49 711 615541-0
Email: poststelle@lfdi.bwl.de
Web: https://www.baden-wuerttemberg.datenschutz.de

We update this privacy policy when our services or the legal situation change. The version published on this page at the time applies. For your consents, the text you agreed to always applies. If a processing activity that requires your consent changes, we ask you again.

(1) These General Terms and Conditions (Terms) apply to all contracts you conclude with us through the website fabianhenzler.com and to the use of your account on fabianhenzler.com. They apply to paid and to free offers.

(2) Your contracting party is FVMM GmbH, Gartenstrasse 6b, 76448 Durmersheim, Germany, represented by its managing director Fabian Henzler, registered in the commercial register of the Local Court of Mannheim under HRB 750838 (“we” or “us”). You can reach us by phone at …, by email at fabian@fabianhenzler.com and through the contact form on fabianhenzler.com.

(3) A consumer is any natural person who concludes a contract for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity (§ 13 BGB, German Civil Code). A business is any natural or legal person or partnership with legal capacity that, when concluding the contract, acts in the exercise of its commercial or independent professional activity (§ 14 BGB). Provisions that only apply to consumers or only to businesses are marked as such.

(4) General terms and conditions of our customers do not apply, even if we do not expressly object to them.

(5) Individual agreements, for example in a personal offer, take precedence over these Terms. For services we offer individually to companies, these Terms apply to the extent that the offer refers to them.

(6) Our offers are intended for people aged 18 and over.

(1) We offer the following for a fee:

1. the online course “Limitierende Glaubenssätze” in German and the online course “Belief Systems Course” in English, each also as a gift for another person,
2. the meditation subscription (“Meditations: Subscription”), monthly or annually,
3. individual meditations from the library,
4. the worksheet for the webinar,
5. the Human Design Reading, your personal reading in the app and as a PDF,

(2) We offer the following free of charge: the meditation “Your Moment”, the webinar, the Human Design calculator, the application with a first call, and the account.

(3) The content and scope of a service result from the description on the product page and at checkout at the time of your order, for the program also from your personal offer, in each case together with these Terms.

(4) Progress display, history and evaluation of your meditations, Human Design charts and notification requests are free functions of the account that are open to all users. We only store workbook answers and your own belief in your account if you choose this with the box provided for it. Without this checkmark, they stay on your device.

(1) The presentation of our offers on the website is not a binding offer, but an invitation to you to order from us.

(2) An order at checkout takes place in these steps:

1. You choose an offer on the product page and go to checkout.
2. You enter your email address, your payment details and your billing address and choose whether you are buying as a company.
3. Directly above the order button, you see the essential details of your order with the total price. Where required, you check the box there for performance of the contract to begin before the withdrawal period ends (§ 15). Until you click the order button, you can check and correct every entry in the fields or leave checkout with “Back”.
4. By clicking “Order and pay”, you make a binding offer to conclude the contract.
5. We accept your offer by unlocking your access or by confirming your order by email, whichever happens first. If the payment service provider declines the payment, no contract is concluded. If we do not accept your offer, we refund any amount already charged without undue delay.

(4) A contract for a free offer is concluded when you sign up, and for the meditation “Your Moment” when you confirm your email address.

(5) We store the text of the contract. You receive the contract details, these Terms and the withdrawal instructions with the order confirmation by email. Earlier versions of these Terms are no longer available on the website. You can find your purchase receipts and invoices in Your space.

(6) On the German pages, you conclude contracts in German, and on the English pages in English. For contracts on the English pages, we provide these Terms in English. Toward businesses, the German version prevails in the event of any discrepancy.

(7) We have not submitted to any codes of conduct.

(1) The prices at the time of your order apply. Prices in euros are final prices including statutory VAT, unless a net price is expressly stated for an offer. There are no shipping costs or other additional costs.

(2) The Human Design Reading costs 47 euros including VAT on the German pages and 47 US dollars including tax, including for buyers in the European Union, on the English pages. For the other offers: On the English pages, we state prices in US dollars plus the tax that applies in the country of your billing address, and for buyers in the European Union in euros including VAT. You see the total amount at checkout before you order.

(3) If you buy as a company based in another member state of the European Union and give a valid VAT identification number, we do not charge VAT, because the tax is owed by you as the recipient of the service. You then pay the price without VAT.

(4) Payment is handled by the payment service provider Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. You pay with one of the payment methods shown at checkout. The price is due when the contract is concluded. Your payment method is charged with your order.

(5) For the meditation subscription, the fee for each billing period is collected in advance through the stored payment method, first when you order and then on the same calendar day of the following month or year. If this calendar day does not exist in a month, the fee is collected on the last day of that month.

(6) If a subscription payment fails, the payment service provider tries it again, and we inform you by email. Until the payment is received, we may pause access to the subscription. If the payment has still not been received 14 days after our payment reminder, we may terminate the subscription for good cause.

(7) If you have a payment reversed although the amount is owed, we may block the access concerned until the matter is resolved. If you are responsible for the reversal, you reimburse us for the costs it causes us.

(8) For every payment, you receive an invoice as a PDF by email and in Your space. If you buy as a company, your company name and your VAT identification number appear on the invoice. You agree to receive invoices electronically.

(9) You can only set off claims that are undisputed or have been finally established by a court, or that arise from the same contractual relationship as our claim.

(1) For courses you have bought, the subscription, meditations you have bought, the webinar worksheet, the program and saved charts, we set up an account for you under your email address, when you buy something or when you request it. You sign in with a link we send you by email. You can also set a password with at least 8 characters. For the meditation “Your Moment”, you need neither an account nor a password.

(2) An account belongs to exactly one person. Keep your password and your sign-in links secret and do not pass them on. If you suspect that someone is using your account, please write to us right away.

(3) The details in your account must be accurate. You change your email address in Your space.

(4) If there are specific indications that access is being passed on, that an account is being misused or that § 6 is being violated, we may block the account temporarily. We will inform you about this and lift the block as soon as the reason no longer applies. The right to terminate for good cause remains unaffected.

(5) You can delete your account at any time in Your space. With the deletion, access to all content tied to your account ends, including courses and meditations you have bought. So download meditations and files you have bought beforehand. A running subscription is deemed terminated with ordinary notice at the earliest possible date when you delete your account, nothing more is charged after that, and we confirm the cancellation to you by email. Any refund is governed by § 10. The program is not affected by the deletion. We keep invoices as long as the law requires.

(1) All content on fabianhenzler.com, in particular videos, audio recordings, texts, workbooks, PDFs and graphics, is protected by copyright. The rights to it belong to us or to Fabian Henzler. We expressly reserve the use of our content for text and data mining under § 44b(3) UrhG (German Copyright Act).

(2) With your purchase, you receive the simple, non-transferable and non-sublicensable right to use the content you bought for your own personal purposes, for the period described in §§ 7 to 11. If you buy as a company, this right belongs to one natural person who uses the account.

(3) In particular, you may:

1. watch and listen to lessons and meditations as often as you like,
2. fill in and print out workbooks and the webinar worksheet for yourself,
3. download meditations bought individually, workbooks and the webinar worksheet and store them on your own devices.

(4) In particular, you may not:

1. pass on, sell, rent out or make publicly available access, sign-in links, accounts, gift codes after they have been redeemed, or files,
2. play content in groups, courses, sessions with clients, retreats or events, or otherwise play it for others or in public,
3. edit, record or copy content, except as permitted by paragraph 3,
4. read out content automatically or use it to train or develop artificial intelligence systems,
5. remove copyright notices or notices of our rights,
6. record live sessions.

(5) If you violate paragraph 4, we may block the access concerned under § 5(4) and, in the case of serious or repeated violations, terminate the contract for good cause. Further statutory claims remain unaffected.

(6) What you write or bring in yourself, for example workbook answers, your belief or your material in the program, belongs to you. You only grant us the rights we need to store it for you and show it to you. We do not use it for advertising and not for other purposes without your consent. We may store a meditation wish that you send without your name free of charge, shorten it, adjust its wording and show it to other visitors without your name so they can vote on it.

(1) The scope of a course results from its course page. The course “Limitierende Glaubenssätze” comprises 8 video lessons (Lesson 0 to 7), 3 guided meditations and 8 workbooks. The “Belief Systems Course” comprises the lessons, the meditation and the workbooks named on its course page.

(2) In the course “Limitierende Glaubenssätze”, Lessons 0 and 1 are open immediately after the contract is concluded. After that, the next lesson opens every 2 days. Workbooks and meditations open with the lesson they belong to. In the “Belief Systems Course”, the lessons open as described on its course page.

(3) Your access to the course is not limited in time. If we permanently discontinue a course or the operation of fabianhenzler.com, we will announce this by email at least 6 months in advance and, until then, make the lessons, meditations and workbooks of the course available to you for download.

(4) We may change course content beyond what is necessary to keep it in conformity with the contract if there is a valid reason for it, for example correcting errors, a revised or expanded version of a lesson, a technical change of platform, legal requirements or the end of a license for music or images. This causes you no additional costs, and we inform you clearly and comprehensibly about the change. If a change impairs your access to the course or its usability more than only insignificantly, we inform you by email at least 30 days in advance about the characteristics and the time of the change. You can then terminate the contract free of charge within 30 days of this information or of the change, if the change takes place later. This does not apply if you keep the unchanged course at no additional cost.

(5) You work through the course alone and at your own pace. We do not monitor your learning progress, do not correct workbooks, do not set exams and do not issue a certificate. You are not entitled to answers to questions about the content of the course. If we reply to a message, we do so voluntarily.

(6) You watch the videos as a stream on fabianhenzler.com. You can only download them in the case of paragraph 3. You receive the workbooks as a PDF to fill in on screen and as a print version.

(7) The meditations of a course belong to the course and are not part of the meditation subscription.

(1) For the course “Limitierende Glaubenssätze”, we, FVMM GmbH, Gartenstrasse 6b, 76448 Durmersheim, give you a satisfaction guarantee: if the course is not for you, we refund the full purchase price. This also applies if you bought the course as a gift.

(2) Your declaration that you are claiming the guarantee must reach us in text form within 14 days of the contract being concluded, for example by email to fabian@fabianhenzler.com or through the contact form.

(3) We refund the amount paid within 14 days of receiving your declaration, using the payment method you paid with. With the refund, access to the course ends. For a gift, the recipient’s access also ends, and a gift code that has not yet been redeemed becomes invalid.

(4) The guarantee applies to consumers and businesses, regardless of the country you live in. It applies once per purchase. If the same person buys the course again after a refund, no guarantee applies to that purchase.

(5) Claiming the guarantee is free of charge for you. In addition to the guarantee, you have your statutory rights in the event of defects and, as a consumer, your statutory right of withdrawal. Exercising these statutory rights is free of charge, and the guarantee does not restrict them.

(6) We do not give a satisfaction guarantee for offers other than the course “Limitierende Glaubenssätze”.

(1) You can buy our online courses as a gift for another person. You are the contracting party and the invoice recipient. The price of the course at the time of your purchase applies.

(2) When you buy, you choose whether we send the gift link to the recipient by email on the day you choose or whether you pass the link on yourself. In any case, you also receive the gift link and the code yourself directly after payment. You are responsible for the email address of the recipient being correct. We send your personal message along with it, and it must not contain any unlawful content.

(3) Each gift code applies to exactly one access and can be redeemed once. When redeeming it, the recipient creates an account with their own email address. §§ 5, 6 and 7 apply to their use. From the time of redemption, the course runs for them as described in § 7. Your own account is not affected by this.

(4) The gift code can be redeemed until three years after the end of the year in which you bought the gift. It cannot be paid out in cash. Until it is redeemed, you may pass the code on to another person. If we discontinue the course before the code is redeemed, we refund you the purchase price.

(5) § 15 applies to the right of withdrawal, and for the course “Limitierende Glaubenssätze” also the satisfaction guarantee under § 8.

(1) With the meditation subscription, you listen to all paid meditations in the library on fabianhenzler.com as a stream in Your space for the duration of the subscription, including the meditations that are added during the term. We add new meditations to the library according to our own plan. Downloading is not included in the subscription. The meditations of the courses are not part of the subscription. The meditation “Your Moment” stays free, even without a subscription.

(2) The subscription is available monthly or annually, as soon as it is offered on the website. There is no free trial period. The subscription begins when the contract is concluded, and access is open right away.

(3) The monthly subscription runs for an indefinite period. It is billed monthly in advance and can be canceled at any time to the end of the current subscription month. A subscription month begins on the day the contract is concluded and then on the same calendar day of each following month.

(4) The annual subscription has a fixed first term of one year from the conclusion of the contract. You can cancel it to the end of this first subscription year, and the cancellation must reach us no later than the last day of the first subscription year. If you do not cancel, the annual subscription then continues for an indefinite period. From then on, you can cancel it at any time with one month’s notice. The subscription then ends one month after your cancellation is received, or on a later day that you specify. The fee continues to be billed annually in advance, each time at the start of a new subscription year. If the subscription ends before the end of a paid subscription year, we refund you the fee for the time after the end of the contract pro rata by days, within 14 days after the end of the contract, using the payment method you paid with.

(5) For the annual subscription, we remind you by email 14 days before every annual payment of the amount, the day of payment and your option to cancel.

(6) You cancel the subscription with the “Cancel contracts here” button at the bottom of every page, without having to sign in, in Your space or in text form, for example by email to fabian@fabianhenzler.com. Your access stays open until the contract ends. After the contract ends, we no longer collect any fees.

(7) We can cancel the monthly subscription with one month’s notice to the end of a subscription month. We can cancel the annual subscription with one month’s notice to the end of the first subscription year and after that at any time with one month’s notice. We refund the fee for the time after the end of the contract pro rata by days. The right of both sides to terminate for good cause remains unaffected.

(8) We may change the library beyond what is necessary to keep it in conformity with the contract if there is a valid reason for it, for example if a license for music or sounds ends, a recording is replaced by a revised version, legal requirements call for it or the platform is changed technically. This causes you no additional costs, and we inform you clearly and comprehensibly about the change. If a change impairs your access to the subscription or its usability more than only insignificantly, we inform you by email at least 30 days in advance about the characteristics and the time of the change. You can then terminate the subscription free of charge within 30 days of this information or of the change, if the change takes place later, and we refund the fee for the time after that pro rata by days.

(9) When the subscription ends, access to the meditations in the library ends. Meditations bought individually (§ 11) are not affected by this.

(10) § 22(3) applies to price changes, and § 15 to the right of withdrawal.

(1) You may use a meditation bought individually without time limit. You listen to it in Your space as often as you like and can download it as an MP3 file. If we permanently discontinue the operation of fabianhenzler.com, we will announce this by email at least 6 months in advance. You keep downloaded files.

(2) The webinar worksheet is a PDF to fill in and print out. You download it after purchase and also find the download in Your space. We offer it for the respective webinar as long as it is offered on the website.

(3) § 6 applies to its use, and § 15 to the right of withdrawal.

(1) The Human Design Reading is a personal, written interpretation of your Human Design chart. It is digital content in English if you order on the English pages and in German if you order on the German pages. You read it in the app in your account and also receive it as a PDF.

(2) It is based on the date, time and place of birth of your saved chart. You confirm these details at checkout before you order. The reading is based on these details, especially on the time of birth.

(3) We provide the reading in two parts. With your purchase, we unlock the chapters on your type and your authority in your account. Fabian Henzler personally reviews the complete version before it is made available, supported by his team and by AI tools (Privacy Policy, section 18a). We make it available as soon as he has approved it, at the latest on the delivery date we name before you order at checkout and in the order confirmation. The delivery date is 3 business days after the day of purchase, and business days are Monday to Friday. We inform you by email when it is available.

(4) If we do not meet the delivery date, we name a new date by email that is no more than 2 business days later. You then choose whether you wait until the new date, whether you receive the complete version right away without review, marked “Before my review”, or whether you get the full purchase price back. The contract ends with the refund. Your statutory rights in the event of late provision remain unaffected.

(5) If you find after your purchase that your birth details are not correct, you can correct them in your account. We then create the reading anew from the corrected chart at no extra charge, unlock the type and authority of the new version right away and review the full version once more. A new delivery date of 3 business days from the correction applies to the reviewed version, and we confirm it to you by email. You get this free re-creation once per reading, only within 30 days of your purchase and only to correct wrong birth details of the same person.

(6) The reading includes the audio pieces and meditations for your chart that are published in your language. Pieces we publish later come with it at no extra charge.

(7) You may use the reading in the app and the PDF without time limit. If we permanently discontinue the operation of fabianhenzler.com, we will announce this by email at least 6 months in advance. You keep the downloaded PDF.

(8) Human Design is a tool for self-reflection. § 6 applies to its use, § 15 to the right of withdrawal, and § 20 otherwise.

(1) We send you the meditation “Your Moment” by email after you have confirmed your email address. You do not need a password for it.

(2) For the webinar, you sign up with your first name and email address and receive a personal Zoom link that is not transferable. The date and schedule are on the webinar page. We may move or cancel the webinar for an objective reason and will then inform you by email. You are not entitled to a recording. If we record a session, we will announce it beforehand. § 14 applies to conduct in the webinar.

(3) The Human Design calculator calculates your chart from the birth data you enter, and the name numbers from the birth name you give. The result depends on the accuracy of your information, especially the time of birth. Human Design and numerology are tools for self-reflection. They are not a basis for medical, psychological, legal or financial decisions. If you save a chart, we set up an account for you under § 5. If you share a chart through a link, anyone with this link can see the chart until you stop sharing it. If you send a chart to Fabian Henzler, we receive the chart and your message. You are not entitled to a reply or an interpretation.

(4) The application and the first call are free of charge. You choose the time for the call through the scheduling tool Calendly. You are not entitled to a call, to an offer or to admission to the program. We may decline applications without giving reasons.

(5) We may change or discontinue free offers for the future.

(6) For free offers, we are only liable for intent and gross negligence. This does not apply to damage resulting from injury to life, body or health or to liability under the Product Liability Act, for which § 19(1) applies.

(1) These rules apply to the webinar and to the sessions of the program.

(2) All participants treat each other with respect. You treat what others share or show about themselves in a session as confidential.

(3) Recordings, captures and screenshots of sessions or of other participants are not allowed. Advertising your own offers in the chat or in breakout rooms is only allowed if Fabian Henzler invites you to.

(4) If someone disrupts a session considerably, we may remove the person from that session. In the case of serious violations, or of repeated violations despite a warning, we may terminate the contract for good cause.

(1) Consumers have a statutory right of withdrawal. The details are in the withdrawal instructions, which you find together with the model withdrawal form on this page in the section “Withdrawal” and which you receive with your order confirmation. Businesses do not have a statutory right of withdrawal.

(2) Our online courses, the course as a gift, individual meditations, the webinar worksheet and the Human Design Reading are digital content. The right of withdrawal expires when we have begun performing the contract after you have expressly agreed at checkout that we begin performing the contract before the withdrawal period ends, you have confirmed your knowledge that by giving this agreement you lose your right of withdrawal once performance of the contract begins, and we have provided you with the confirmation of the contract on a durable medium. We begin performing the contract by unlocking your access, for a gift by providing the gift link, for files by making them available for download, and for the Human Design Reading by unlocking the chapters on your type and your authority.

(3) The meditation subscription and the program are services. If you have requested that we begin the service before the withdrawal period ends and you withdraw afterward, you pay us an amount that corresponds to the share of the service provided up to the withdrawal in relation to the total scope. For the subscription, we calculate it pro rata by time from the fee for the first billing period, and for the program by the share of sessions that took place up to the withdrawal out of all sessions of the round. The right of withdrawal expires once the service has been fully performed, if you agreed to the early start and confirmed your knowledge that your right of withdrawal expires once the contract has been fully performed.

(4) You can declare your withdrawal online with the “Withdraw from contract” button, which you find at the bottom of every page of fabianhenzler.com and in Your space. We confirm receipt to you by email right away, with the content of your declaration and the date and time of receipt. You can also declare the withdrawal by email or letter.

(5) The satisfaction guarantee under § 8 exists independently of the right of withdrawal.

(1) You cancel contracts that can be canceled with the “Cancel contracts here” button at the bottom of every page of fabianhenzler.com, without having to sign in. It takes you to a confirmation page where you state the type of cancellation, for an extraordinary cancellation the reason, your name, the email address of your contract, the contract and the date you want. By clicking “Cancel now”, you submit your cancellation. We confirm to you by email right away the content of your cancellation, the date and time of its receipt and the date on which the contract is to end.

(2) You can also cancel in Your space or in text form, for example by email to fabian@fabianhenzler.com.

(3) If you do not state a date, the cancellation takes effect at the earliest possible date.

(4) You buy courses, individual meditations and the webinar worksheet once. They do not need to be canceled.

(1) You use our offers through fabianhenzler.com in a current browser, for example Chrome, Safari, Firefox or Edge, with a stable internet connection. For live sessions, you need a current version of the Zoom app, for PDFs a program that can open PDF forms, and for downloaded meditations a program that plays MP3 files.

(2) Maintenance, security updates or faults at our service providers, for example with hosting, the video service, Zoom or the payment service provider, may temporarily restrict use. We keep such restrictions as short as possible. Your statutory rights remain unaffected.

(3) We provide you with the updates that are necessary to keep our digital products in conformity with the contract and inform you about them.

(1) The statutory rights in the event of defects apply, and for digital products toward consumers §§ 327 et seq. BGB.

(2) Please report errors and complaints to us by email to fabian@fabianhenzler.com or through the contact form. We usually reply within 5 working days.

(3) Toward businesses, claims for defects become time-barred one year after provision or performance. This does not apply in the cases of § 19(1) or to defects that were fraudulently concealed.

(1) We are liable without limitation for intent and gross negligence, for damage resulting from injury to life, body or health, under the Product Liability Act, for defects that were fraudulently concealed and to the extent that we have given a guarantee for the quality.

(2) In the case of slight negligence, we are only liable if we breach an essential contractual obligation. Essential obligations are those whose fulfillment makes the proper performance of the contract possible in the first place and on whose fulfillment you may regularly rely. In this case, our liability is limited to the damage that was foreseeable when the contract was concluded and is typical for a contract of this kind.

(3) Otherwise, our liability for damages is excluded.

(4) These rules also apply to the personal liability of our corporate bodies, employees and vicarious agents.

(5) § 12(6) applies to free offers.

(1) Our offers serve your personal development and, in the case of the program, building your business. They are not medical treatment and not psychotherapy, and they do not replace examination, diagnosis or treatment by a doctor or psychotherapist. Fabian Henzler is neither a physician nor a licensed alternative practitioner (Heilpraktiker) nor a psychotherapist. We do not promise to cure or relieve any illness or complaint.

(2) Meditations, breathing and mindfulness exercises can trigger intense feelings. If you are in medical or psychotherapeutic treatment or have a mental or physical illness, talk to your doctor or therapist before use. Do not listen to meditations while driving a vehicle or operating machinery. In an acute crisis, call the emergency number 112 or your local emergency number, or in Germany the crisis line Telefonseelsorge at 0800 111 0 111 or 0800 111 0 222.

(3) We owe the service described, not any particular personal, health, professional or economic success. Statements about results achieved by Fabian Henzler or by clients describe their path and are not a promise for yours.

(4) We do not provide legal, tax, financial or investment advice.

How we process your personal data is set out in our privacy policy on this page in the section “Privacy”.

(1) The version of these Terms valid at the time of your order applies to your contract. For free offers, the version valid at the time you sign up applies.

(2) For a running subscription, we only change these Terms with your consent. We send you the planned changes in text form at least 6 weeks before they take effect. They only take effect if you expressly agree to them. If you do not agree, your subscription continues on the previous terms. Our right to cancel under § 10(7) remains unaffected.

(3) Paragraph 2 applies accordingly to a new subscription price. A new price only applies to billing periods that begin after it takes effect.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer with your habitual residence in another country, you keep the protection of the mandatory consumer protection provisions of that country.

(2) If you are a merchant, a legal entity under public law or a special fund under public law, or if, as a business, you have no general place of jurisdiction in Germany, the exclusive place of jurisdiction for all disputes arising from the contract is our registered office in Durmersheim. We may also sue you at your general place of jurisdiction.

(3) If a provision of these Terms is invalid, the rest of the contract remains valid.

(1) These provisions only apply to consumers residing in the United States of America. They have no effect for any other customers.

(2) Disputes arising out of or in connection with the contract are decided by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Claims that can be brought before a small claims court are excluded from this. The Federal Arbitration Act applies. The proceedings are conducted in English, at a place that is reasonable for you or by video. The arbitral award is final and binding.

(3) Proceedings are only conducted for individual disputes. Class actions, class arbitration and representative actions are excluded.

(4) You can opt out of this arbitration agreement within 30 days of your first acceptance of these Terms, by email to fabian@fabianhenzler.com with your full name and the statement that you opt out of the arbitration agreement.

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (FVMM GmbH, Gartenstrasse 6b, 76448 Durmersheim, Germany, phone: …, email: fabian@fabianhenzler.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online at https://fabianhenzler.com/contact/#widerruf-erklaeren or with the “Withdraw from contract” button at the bottom of every page of fabianhenzler.com. If you use this online function, we will send you an acknowledgment of receipt on a durable medium (e.g. by email) without delay, with information on the content of the declaration of withdrawal and the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

End of the withdrawal instructions

Early expiry of the right of withdrawal

Your right of withdrawal expires early if we have begun performing the contract after you have expressly agreed that we begin performing the contract before the withdrawal period ends, you have confirmed your knowledge that by giving your agreement you lose your right of withdrawal once performance of the contract begins, and we have provided you with a confirmation of the contract on a durable medium. We begin performing the contract by unlocking your access, for the course as a gift by providing the gift link, and for files by making them available for download.

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period will expire after fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (FVMM GmbH, Gartenstrasse 6b, 76448 Durmersheim, Germany, phone: …, email: fabian@fabianhenzler.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online at https://fabianhenzler.com/contact/#widerruf-erklaeren or with the “Withdraw from contract” button at the bottom of every page of fabianhenzler.com. If you use this online function, we will send you an acknowledgment of receipt on a durable medium (e.g. by email) without delay, with information on the content of the declaration of withdrawal and the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us a reasonable amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

End of the withdrawal instructions

Calculating the amount

For the meditation subscription, we calculate the amount pro rata by time from the fee for the first billing period. For the program, we calculate it by the share of sessions that took place up to your withdrawal out of all sessions of the round.

Early expiry of the right of withdrawal

Your right of withdrawal expires early once the service has been fully performed, if you expressly agreed before performance began that we begin performing before the withdrawal period ends, and confirmed your knowledge that your right of withdrawal expires once we have fully performed the contract.